high speed broadband wireless internet access for the rest of us
Why use Rural Wave Wireless Internet service?
Where can I buy a wireless LAN card?
Can I use all the features of the Internet with Rural Wave?
Can I access my employer's email system and network?
How do I know if my laptop or personal digital assistant (PDA) can work with Rural Wave?
Can I use Rural Wave with something other than a laptop?
How much does the service cost?
How do I cancel my Rural Wave subscription?
How do I contact Rural Wave customer service?
Where can I connect to Rural Wave?
Once I have a Rural Wave account and I'm at a Rural Wave location, how do I get on the Net?
How do I get a location equipped with Rural Wave?
Who do I call with other questions?
Why use Rural Wave Wireless Internet service?
Rural Wave puts an Internet's worth of information in your hands at all times. Check email remotely as easily as you do voicemail. Check a website while standing in line for a smoothie or doing laundry. Rural Wave makes life easier. Once you try Rural Wave, there's no going back!
Where can I buy a wireless LAN card?
Rural Wave sells everything that you need to get on the web!
Directly from manufacturers such as Cisco, IBM, Lucent, 3Com, and Compaq. Or try these authorized resellers: CDW, Insight, PC Connection, and MicroWarehouse.
Note: Some notebook PCs from Dell, Compaq, IBM, and Apple are being shipped with the cards pre-installed or as a factory option. Ask your manufacturer or employer's Information Technology department whether 802.11b is installed on your model.
Before purchasing a card for your computer, be sure to confirm that it is compatible with your model. You can easily do this by reviewing the technical specification of your computer or calling the manufacturer's customer service center.
Yes. Rural Wave's network can transmit information at speeds of up to 5 Mbps, which is 10 to 200 times faster than a typical dial-up or cellular modem. Speeds vary depending on location.
Can I use all the features of the Internet with Rural Wave?
Yes.
Read and send email
Surf the Net
Use instant messaging
Most VPN networks
Can I access my employer's email system and network?
Yes. Rural Wave provides the same unrestricted access to the Internet offered by most ISPs (Internet Service Providers, such as Earthlink, and AOL).
If you can access company email remotely with a traditional dial-up connection, then you can access it with Rural Wave. Many organizations allow employees to access email and the internal network remotely. Check with your Information Technology department for details.
Rural Wave is fully compatible with most VPN access if it is required to access your employers network.
How do I know if my laptop or personal digital assistant (PDA) can work with Rural Wave?
Rural Wave works on PC-compatible and Macintosh computers equipped with a 802.11b-compatible wireless LAN card, sometimes referred to as a wireless NIC, 802.11b, Wi-Fi, WaveLAN, or AirPort card.
Note: Some notebook PCs from Dell, Compaq, IBM, and Apple are being shipped with the cards pre-installed or as a factory option.
Some employers will supply you with a card. Check with your IT department. Also, cards are easily purchased from a manufacturer or authorized reseller.
Can I use Rural Wave with something other than a laptop?
Yes. You can use anything that's compatible with 802.11b wireless high-speed technology.
Laptops are the most common way to use Rural Wave, but...
Many personal digital assistants (PDAs) are becoming 802.11b compatible.
Check with your manufacturer or Information Technology department if you aren't sure.
Over 200,000 companies have adopted this standard for wireless LAN. Major vendors including HP, Intel and Palm Pilot are producing 802.11b-compatible equipment.
How much does the service cost?
Rural Wave Wireless Internet Service is very affordable, and less than most ISP services! Check out our Services section and Find out about our special offers!
We BEAT most DIAL UP SERVICES How?
Cost of Dialup Service on average $20.00 Cost of Phone Line on average $34.00 = $54.00 for 25k of internet speed!
Cost of Ruralwave Ripple Package $19.99 Cost of Install over 1 year on average $33.35 = $54.00 for 256k of internet speed!
AFTER ONE YEAR you installed equipment is PAID for and your internet savings are $34.00 a month!
How do I cancel my Rural Wave subscription?
Please email billing@ruralwave.biz indicating your Rural Wave User ID and reason for cancellation. (Some conditions may apply and you should check your service contract for details)
How do I contact Rural Wave customer service?
Please email service@ruralwave.biz, or call 1-705-432-8468. Customer Service hours are 24 hours a day, 7 days a week, with voice messaging.
If you forgot your password, please contact Rural Wave Customer Service at 1-705-432-8468. Customer Service hours are Monday - Friday 9 am to 6 pm EST.
Please be ready to give the Password Hint Question and Password Hint Answer that you defined when you created your account. No changes will be made without this information.
Where can I connect to Rural Wave?
See the coverage section of this website for a map. Access will vary based on line of sight to our relay towers. Line of sight does not mean a visual line of sight in all cases. In some cases it is sufficient that the equipment can see (receive/send) to each other. Our dedicated crew will do their best to get the best possible signal.
Once I have a Rural Wave account and I'm at a Rural Wave location, how do I get on the Net?
1. Make sure you're at a certified Rural Wave location.
2. Start your laptop as you normally do.
3. Open your favorite web browser.
4. Enter your user ID and password (the one you entered in the Rural Wave subscription form).
5. Go!
How do I get a location equipped with Rural Wave?
Call 1-705-357-2848 or email service@ruralwave.biz leave us your name and number, and a service rep will contact you regarding setup.
Who do I call with other questions?
Or Phone 705-357-2848
WE HAVE A NEW NUMBER
705.432.8468
WEB SITE DESIGN BY:
VICTORY DESIGN
COPYRIGHT© 2010 RURAL WAVE™. ALL RIGHTS RESERVED