Why is Ruralwave joining Rogers?

Both Rogers and Ruralwave recognize how important it is to deliver dependable, high-speed rural Internet connectivity. There are significant opportunities to connect more residents in local communities and offer the latest technology now and into the future. Together, Ruralwave and Rogers will work to maintain the great work that is already being done and provide support and resources for investment to serve more customers.

When will Rogers take ownership of Ruralwave?

As of September 30, 2020, Ruralwave is officially a wholly owned subsidiary of Rogers. Daily operations will continue to be managed by the Ruralwave team.

Will any Ruralwave employees lose their jobs?

There is no impact to any Ruralwave jobs. All employees will continue their employment with Rogers.

Will the company still be called Ruralwave?

Yes, the company will continue to be called Ruralwave.

When will Ruralwave customers have the option to get Rogers Ignite services?

Our first priority is to ensure a seamless transition for the Ruralwave employees and customers. We look forward to bringing Rogers leading IPTV services, including Ignite TV to Ruralwave customers in the future.

How will these changes impact my current services?

There are no immediate plans to make any changes to your services. You will continue to receive the great services that you do today from the Ruralwave team.

Who do I contact for support related to any issues or questions regarding my service?

The Ruralwave team is still here to support you with anything you need. Please continue to reach out the same ways you do now.

I already have Rogers Wireless. Can I bundle this plan with my Ruralwave services moving forward?

At this time, your Rogers Wireless plan will continue to be separate from your Ruralwave services. We will make sure to update you about any changes well in advance.